Corrective actions

Close supplier non-conformances faster and
with a full audit trail

Food Trace replaces the email chains, spreadsheet logs and missed follow-ups that slow down corrective action management. Log non-conformances, issue corrective action requests and track supplier resolutions to closure all in one place, with every action permanently retained.
Trusted by Selfridges, Itsu, Fortnum & Mason, Harvey & Brockless and more

Corrective action tracker

5 open CARs · 2 overdue
HB
Harvey & Brockless - Labelling non-conformance
Issued 08 Jan · Evidence submitted
Under review
FM
Fresh Meadows Ltd - HACCP gap
Issued 15 Dec · 14 days overdue
Overdue
AG
Artisan Grains Co. - Oat Flour Spec
Issued 02 Jan · Closed 14 Jan
Closed
PL
Peak Larder Ltd- Mixed Nuts Allergen Dec.
Issued 10 Jan · Response pending
Pending response
5
Open CARs
3x
Faster closure
100%
Trail retained
How Food Trace works

From non-conformance to closure tracked in one place

Food Trace gives your quality team a structured corrective action management
process so every non-conformance is logged, every supplier response is tracked
and every resolution is documented.
Log & issue

Log non-conformances and issue corrective action requests instantly

When a non-conformance is identified during an audit, a delivery inspection or a customer complaint log it directly in Food Trace and issue a corrective action request to the supplier in seconds. The supplier receives an immediate notification with full details of the finding, the required corrective action and the
deadline for response. No emails, no forms, no delays.
  • Log non-conformances directly from audit findings or incidents
  • Instant CAR notification to the supplier with deadline set
  • Categorise by severity — minor, major or critical finding
Track & close

Track supplier responses and close CARs with verified evidence

Suppliers submit their corrective action response and supporting evidence directly through Food Trace. Your quality team reviews the submission, accepts the resolution or requests further action and every step is logged with timestamps. Overdue CARs surface automatically on your dashboard so nothing gets lost or forgotten between audit cycles.
  • Suppliers upload resolution evidence directly in the platform
  • Overdue CARs flagged automatically on your dashboard
  • Complete CAR history retained permanently per supplier
The results

What structured corrective action management delivers

3x

*

Faster CAR closure

With CARs issued, tracked and resolved in
the platform, Food Trace customers close
non-conformances significantly faster
compared to email-based corrective
action management.

0

*

Lost or forgotten CARs

Automatic overdue alerts and a
centralised CAR tracker ensure no
corrective action falls through the cracks
between audit cycles protecting your
team during BRC and retailer reviews.

100

%

Retained audit trail

Every non-conformance, corrective
action request and supplier response is
permanently retained in Food Trace
giving auditors a complete, searchable
history for every supplier.

* Based on Food Trace customer data.
Explore the platform

Related platform features

Audit management

Schedule and conduct supplier audits
corrective actions are issued directly from audit findings in Food Trace.

Compliance monitoring

Real-time dashboards surface open CARs, overdue actions and supplier compliance gaps in one view.

Document control

Centralise supplier compliance documents and track expiry supporting corrective action evidence management.

Get started today

Ready to close supplier non-conformances faster?

Book a free 30 minute demo. We'll walk you through Food Trace using your own supplier scenarios no slides, no pressure.